General Manager 

Owner 

Head chef, Front-of-House Manager, Finance, HR 

Maputo

Global Edge is an international firm specializing in project staffing for the Energy sector, with a presence in Mozambique since 2014. We are the game changers and multi-award-winning agency in the global staffing arena, redefining what excellence means in recruitment. 

Our client, a leading fine dining restaurant, is looking to appoint a successful General Manager to based in Maputo.

JOB SUMMARY:    

Operational Leadership

•    Oversee day-to-day restaurant operations, ensuring efficiency across all departments (kitchen, service, administration).

•    Develop, implement, and optimize standard operating procedures (SOPs).

•    Monitor and maintain service quality and customer experience standards.

•    Ensure compliance with health, safety, and regulatory requirements.

Team Management & Culture

•    Lead, coach, and develop multidisciplinary teams, including kitchen, front-of-house, HR, and finance.

•    Foster a high-performance, respectful, and inclusive workplace culture.

•    Conduct regular team meetings, performance reviews, and leadership development sessions.

•    Resolve conflicts effectively and ensure strong internal communication across departments.

Financial & Commercial Oversight

•    Manage budgets, financial reporting, and forecasting.

•    Optimize cost control, purchasing, and inventory systems.

•    Drive revenue through strategic planning, upselling, and identifying new business opportunities.

•    Establish KPIs and ensure all teams are aligned with financial and operational goals.

Marketing & Brand Management

•    Oversee and support marketing initiatives to enhance brand visibility and customer engagement.

•    Maintain and elevate the restaurant’s public image and reputation.

•    Lead customer feedback processes and ensure continuous improvement of service standards.

Strategic Planning & Growth

•    Set short- and long-term business objectives aligned with ownership vision.

•    Monitor industry trends and integrate best practices in operations, technology, and guest services.

•    Identify opportunities for innovation, partnerships, and expansion.

Qualifications:

•    Degree in Hospitality Management, Business Administration, or similar 

•    Certifications in leadership or operations management are valued 

•    Experience managing high-end restaurants 

•    Experience in luxury hospitality 

•    International hospitality training 

•    Knowledge of operations, HR, marketing, and finance 

•    Ability to lead multidisciplinary teams 

•    Fluency in Portuguese and English