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JOB TITLE: Shop Office Assistant
LOCATION: Pemba

Global Edge is an international firm specializing in project staffing for the Energy sector, with a presence in Mozambique since 2014. We are the game changers and multi-award-winning agency in the global staffing arena, redefining what excellence means in recruitment.

Our client, a leading provider in the Energy industry, is looking to appoint a successful Shop Office Assistant to be based in Pemba.

JOB DIMENSIONS

Provide clerical and administrative assistance to the Local Content One Stop Shop Office.
Manages the office front desk daily activities, assists in organizing training sessions and other meetings providing information on the One Stop Shop Office activities.

ACTIVITIES

Administrative and Office Support
•    Provide clerical and administrative support, including filing, photocopying, document management, appointment scheduling, and general office assistance.
•    Maintain, process, and archive all documentation related to One Stop Shop (OSS) activities.
•    Ensure the reception area, offices, and meeting rooms are organized.
•    Update calendars, schedule meetings and training and maintain logs for room bookings and meeting requests.
•    Perform additional administrative and office support duties as assigned.

Front Desk 
•    Manage daily front desk operations and serve as the first point of contact for visitors, beneficiaries, and stakeholders.
•    Receive, distribute, and manage correspondence and redirect phone calls and inquiries appropriately.
•    Provide accurate information in person, by phone, and via email regarding Local Content and capacity building programs.

Training and Meeting Coordination
•    Support the coordination and logistical organization of trainings, meetings, and capacity building activities.
•    Register participants and provide information on available trainings 
•    Disseminate information on training opportunities, and capacity building initiatives to interested parties.

Beneficiary and Supplier Registration Platform Support
•    Register, process, and log beneficiaries, projects, and service requests within the OSS.
•    Assist suppliers with registration on the Mozambique LNG (MzLNG) Supplier Registration Platform.

Context and environment 
Enterprise Development Platform – CapacitaMoz - launched to support the Local Content strategy, will house all the capacity building initiatives from the Mozambique LNG Project.
One Stop Shop Office opened at Pemba aiming at providing support to local business community and other stakeholders.
Position is based in Pemba.

Accountabilities
•    Support the One Stop Shop Office daily activities.
•    Provide guidance and information on the Office activities.

QUALIFICATIONS/EXPERIENCE REQUIRED

•    Minimum High School equivalent.
•    Minimum of there (3) years of proven experience as Assistant, Receptionist, Front Office Representative, or similar role.
•    Professional attitude and appearance.
•    Business school training is a plus.
•    Fluency in English is a plus. 
•    Excellent written and verbal communication skills in Portuguese.
•    Proficient in computer skills, including Microsoft Outlook, Teams, and Excel.
•    Strong communication skills, pro-active, autonomous.

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